The Digital Influence Machine. In light of how the advertising capabilities of Facebook, Twitter and other social networks have been used in recent political elections across the world. A new report, argues that today’s digital advertising infrastructure creates disturbing new opportunities for political manipulation and other forms of anti-democratic strategic communication. As ad platforms, web publishers, and other intermediaries have developed an infrastructure of data collection and targeting capacities that the report calls the Digital Influence Machine (DIM).
The DIM incorporates a set of overlapping technologies for surveillance, targeting, testing, and automated decision-making designed to make advertising – from the commercial to the political more powerful and efficient. The report claims the DIM can identify and target weak points where groups and individuals are most vulnerable to strategic influence and is a form of information warfare.
Unlike campaigns of even a decade ago, data-driven advertising allows political actors to zero in on those believed to be the most receptive and pivotal audiences for very specific messages while also helping to minimize the risk of political blowback by limiting their visibility to those who might react negatively.
The various technologies and entities of the DIM cohere around three interlocking communication capacities:
- To use sprawling systems of consumer monitoring to develop detailed consumer profiles
- To target customised audiences with strategic messaging across devices, channels, and contexts
- To automate and optimise tactical elements of influence campaigns, leveraging consumer data and real-time feedback to test and tweak key variables including the composition of target publics and the timing, placement, and content of ad messages
The social influence of the DIM, like all technological systems, is also largely a product of the political, economic, and social context in which it developed. The report analysed three key shifts in the US media and political landscape that contextualise the use of the DIM to manipulate political activity:
- The decline of professional journalism
- The expansion of financial resources devoted to political influence
- The growing sophistication of targeted political mobilization in a regulatory environment with little democratic accountability
The report documented three distinct strategies that political actors currently use to weaponise the DIM:
- Mobilize supporters through identity threats
- Divide an opponent’s coalition
- Leverage influence techniques informed by behavioral science
Despite this range of techniques, weaponised political ad targeting will rarely, if ever, be effective in changing individuals’ deeply-held beliefs. Instead, the goals of weaponised DIM campaigns will be to amplify existing resentments and anxieties, raise the emotional stakes of particular issues or foreground some concerns at the expense of others, stir distrust among potential coalition partners, and subtly influence decisions about political behaviors (like whether to go vote or attend a protest). In close elections, if these tactics offer even marginal advantages, groups willing to engage in ethically dubious machinations may reap significant benefits.
The report suggested that key points of intervention for mitigating harms are the technical structures, institutional policies, and legal regulations of the DIM. One significant further step companies could take would be to categorically refuse to work with dark money groups. Platforms could also limit weaponisation by requiring explicit, non-coercive user consent for viewing any political ads that are part of a split-testing experiment. Future ethical guidelines for political advertising could be developed in collaboration with independent committees representing diverse communities and stakeholders. All of these possible steps have benefits, risks, and costs, and should be thoroughly and seriously considered by corporations, regulators, and civil society.
The report concluded that whatever the future of online ad regulation, the consideration of political ads will only be one component in a larger effort to combat disinformation and manipulation. Without values like fairness, justice, and human dignity guiding the development of the DIM and a commitment to transparency and accountability underlying its deployment, such systems are antithetical to the principles of democracy.